Track Order

Track Your Order

We know how exciting it is to receive your new portable travel steamer, and we want to keep you updated every step of the way. If you've placed an order with Klinka, you can easily track your shipment’s progress here.

1. How to Track Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This number allows you to check your order's status in real-time.

Step 1: Locate the tracking number in your shipping confirmation email.
Step 2: Visit the relevant shipping carrier's website (depending on the carrier used for your order).
Step 3: Enter your tracking number on the carrier’s tracking page to get the latest update on your delivery.

2. Track via Common Shipping Carriers

Here are direct links to tracking pages for some of the carriers we use:

3. Where Can I Find My Tracking Number?

Your tracking number will be sent to the email address you provided during checkout once your order has been dispatched. Please allow up to 24 hours after receiving the shipping confirmation email for the tracking details to appear in the carrier’s system.

4. What If I Can’t Find My Tracking Number?

If you haven't received your shipping confirmation email, or if you can't locate your tracking number, don't worry! Please contact us at support@klinka.shop, and our customer support team will be happy to assist you in tracking down your order.

5. Order Status Information

When you track your order, you may see different statuses, such as:

  • In Transit: Your order is on its way to your delivery address.
  • Out for Delivery: Your package is scheduled to arrive today.
  • Delivered: Your order has been successfully delivered to the provided address.
  • Returned: If there was an issue with delivery (e.g., incorrect address), the package may be returned to us.

6. What If My Order Is Delayed or Lost?

We understand how frustrating delays can be, and we're here to help. If your order hasn’t arrived within the expected timeframe, or if your tracking information hasn't updated, please reach out to our customer support team at support@klinka.shop. We’ll work with the carrier to investigate and ensure your portable travel steamer arrives as quickly as possible.

7. Need Further Assistance?

If you need any help tracking your order, or if you have any other concerns, feel free to contact us. We’re here to assist you!

  • Email: support@klinka.shop
  • Phone: +44 7950415217
  • Address: 69 Cromwell Rd, Derby DE23 6TS, United Kingdom

Thank you for shopping with Klinka! We hope you enjoy your new portable travel steamer, and we're here to support you every step of the way.